Advancing National Security Readiness through Digital Learning Innovation
We worked with a national security team of the Home Office to identify and engage cutting-edge digital learning product for security preparedness.
Context
A New Era of Security Learning
The Accelerated Capability Environment (ACE), a Home Office innovation unit, tackles evolving public safety and security issues through triaging and implementing digital and data solutions. ACE commissioned support for a national security team who were working on enhancing the government’s counter-terrorism capabilities through developing a digital learning and testing product aimed at helping UK businesses build readiness for security incidents.
The challenge was to understand which technology solutions could best support this mission, align on precise product use cases, and map an innovation roadmap to guide future development.
Approach
We facilitated a collaborative showcase and workshop, engaging market-leading technology vendors to demonstrate their capabilities. This “art of the possible” approach inspired staff, enabling them to critically assess solutions based on fidelity, real-world application, and alignment with security readiness needs.
A needs-led approach underpinned the process, starting with a scoping workshop to clarify the product’s goals: what it must achieve, who it should serve, and the barriers or incentives affecting user uptake. This alignment built a clear picture of prioritized use cases and vendor selection criteria.
With the product needs and vendor landscape understood, we co-developed a three-stage innovation roadmap. This strategic plan structures goals and success metrics to guide the product’s next development phases, supporting the client’s ongoing discussions with one promising vendor.
Impact
Coding Tomorrow’s Security, Today
Needs-Led Clarity: Focusing early on user requirements fostered precise alignment and informed decision-making.
Inspiration Through Demonstration: Showcasing diverse technologies sparked insight, enabling critical evaluation of vendor capabilities.
Collaborative Roadmapping: Jointly crafting a phased innovation roadmap provided structure, ambition, and measurable milestones.
By blending strategic facilitation with market insight and collaborative design, this programme empowered ACE and the client to develop a national security learning product primed for impact, helping UK businesses enhance readiness in an ever-evolving threat landscape.